To request a copy of your personal data, please contact our support team directly at it@taskbear.com.au.
At Taskbear, we are committed to transparency and giving you control over your information. If you would like to receive a copy of the personal data we hold about you, you can request an export at any time.
Currently, the most direct way to access your full data archive is to submit a request to our IT and Support team.
Compose an Email: Send an email to it@taskbear.com.au.
Use the Correct Address: Please send the email from the email address currently registered to your Taskbear account. This helps us verify that the request is coming from you.
Subject Line: Use a clear subject line, such as "Data Access Request" or "Request to Download Personal Data.
Include Details: Briefly state that you would like a copy of your personal data.
Verification: For your security, we may need to ask for additional proof of identity before releasing sensitive information.
Processing Time: Our team will process your request and respond within the timeframe required by Australian privacy laws.
Your data export typically includes:
Profile Information: Your name, contact details, and bio.
Task History: Details of jobs you have posted or completed.
Transaction Records: A history of your payments and earnings.
Reviews & Feedback: Ratings and comments you have given or received.