Why badges matter

Badges are more than visual decorations, they’re a core trust-and-safety mechanism on Taskbear. This article explains why badges matter to both Posters (customers) and Taskers (service providers), how badges improve the platform experience, and what you should look for when hiring or offering services.

Quick summary

1. Trust & safety

Badges are an explicit signal that Taskbear has verified a key aspect of a user’s identity or credentials. Verification builds confidence for everyone using the marketplace:

The platform’s Terms also make clear that identity verification results in a verification badge, and that Taskbear may use external verification services to perform these checks.

2. Faster, safer hiring decisions for Posters

Posters don’t have time to verify everything themselves. Badges give them a trustworthy shorthand:

Practical tip for Posters: Always review the Tasker’s verifications and any badges relevant to the job (licence, insurance, NDIS/WWCC) before assigning or paying.

3. Better visibility, credibility and business outcomes for Taskers

For Taskers, badges are a form of reputation capital:

4. How badges are awarded and maintained

Understanding the mechanics helps explain why badges can be trusted:

5. What to do if a badge is missing or looks wrong

Badges are an intentionally visible part of Taskbear’s work to create a safer marketplace. They interact with verification services, admin review, discovery algorithms and notifications (we send verification and badge-related notifications to keep users informed). The combined effect is a platform where Posters can hire more confidently and Taskers can build a stronger, more trusted presence.